Sobre

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Un representante de operaciones de servicio será responsable de tareas administrativas relacionadas con la asistencia al cliente en el departamento de servicio. Algunos ejemplos de estas tareas incluyen la elaboración de cotizaciones, facturación, análisis de aprobaciones, solicitudes de repuestos, gestión de órdenes de servicio, contacto con el cliente (correo/telefono) y asistencia interna al cliente. Otro rol sería el de actuar como Conserje, coordinando instalaciones y capacitaciones para cada nuevo instrumento vendido. Como parte de las plataformas a utilizar se encuentran el CRM (gestión de contacto con clientes) y JDE (E1) (plataforma operativa). Requisitos: Licenciatura concluída Experiencia en atención al cliente (máximo 3 años) Inglés o portugués deseable Capacidad de ser gestionado de manera remota y habilidades blandas que permitan la interacción con diferentes regiones y departamentos. Responsabilidad, buena comunicación, mentalidad de mejora continua y trabajo en equipo. ¡Estamos buscando a alguien comprometido, siempre dispuesto a aprender. Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.