Sobre

Department: Business Operations Shift: Primarily Days (United States of America) Employee Type: Regular Per Diem Type (if applicable): Minimum Pay Range: $22.69 - $28.37 Job Description: POSITION SUMMARY While maintaining the utmost awareness of customer needs and providing superior customer service, the Scheduler performs all functions related to the pre-admission of all In/Out Patients of Marshall Medical Center (MMC) and the scheduling of all Diagnostic Imaging exams and procedures. Coordinates exam resources and accommodates requests for urgent exams with appropriate leads and staff, as needed. Secures all essential authorizations and thoroughly documents each account prior to patient admission. Initiates financial counseling regarding patient responsibility to augment the registration process, as needed. POSITION QUALIFICATIONS Education/Licensure/Certification: High School Diploma or equivalent required. Basic Medical Terminology required, or course completion within first year. Knowledge: Knowledge of Coordination of Benefits, IPA’s, HMO, PPO, Authorizations including Medi-Cal TAR’s, Medi-Cal eligibility, Medicare Advance Beneficiary Notices, and Medicare Secondary Payer screening required. Three years of registration and/or billing experience and one year of Medical Imaging scheduling preferred. Knowledge of computerized scheduling programs preferred. Knowledge of how health care facilities and providers function and the differences in urgency levels of patient acuity preferred. Skills: Superior customer service and public relations skills required. Excellent written, oral and listening skills when working with patients, clinic staff, co-workers and payers is required. Intermediate ability with Microsoft Office Products. Demonstrated organizational skills and flexibility. Ability to work in a self-directed environment and under extreme pressure while staying within time constraints. Ability to make independent decisions in the absence of immediate, direct supervision that stay within hospital and department guidelines. Willingness to assist co-workers during peak workloads and short staffing periods and work as a team player required. Ability to provide a calming influence when assisting customers and a sincere desire to serve the public in an empathetic manner is desirable. Typing of 30+ CWPM preferred. A NONPROFIT HEALTHCARE PROVIDER IN EL DORADO COUNTY Marshall is a nonprofit community healthcare provider located in the heart of the Sierra Foothills. Our history stems back to 1956, when the community banded together to build a modern hospital for El Dorado County. Since opening our doors in 1959, Marshall has been proud to maintain our status as an independent hospital whose governance remains local. Our mission is to improve the health of our community and offer health services of superior value and quality, centered on the goals and needs of our patients. We strive to deliver service that exceeds our patients’ expectations. Quality Care Marshall is routinely recognized in the top tier of hospitals in California by independent consumer healthcare groups, and we’re always striving to improve. Marshall’s Emergency Department is a verified Level III Trauma Center and our Stroke Program is not only distinguished as a Primary Stroke Center by the Joint Commission but also earned a Gold–Plus designation from the American Heart/American Stroke Association. Marshall’s Birth Center was also designated by the World Health Organization and UNICEF as a Baby Friendly® certified facility for breastfeeding advocacy. Serving El Dorado County & Surrounding Areas Marshall includes Marshall Hospital, a fully accredited acute care facility with 111 beds located in Placerville; several outpatient facilities in Cameron Park, Placerville, El Dorado Hills, and Georgetown; primary and specialty care clinics, more than 190 affiliated physicians and providers, as well as a team of more than 1,600 employees providing quality healthcare services to residents of El Dorado County. Marshall’s executive leadership is governed by a local board of directors who volunteer their time to represent the needs and interests of a growing community. Marshall also has a dedicated group of Auxiliary members, adult and junior volunteers that lend their support.