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Job Title Network Engineer Job Title: Network Support Engineer About the Business Area/Department: Amadeus Hospitality’s Technology Operations organization provides infrastructure and engineering support for the hosting and development of proprietary software used by the global hospitality industry. Summary of the role: We’re looking for a forward-thinker with a strong background in network engineering. You’ll work with your team, other cross-functional technology teams, and business unit leadership to implement, manage, and maintain the network infrastructure within the Amadeus Hospitality enterprise ecosystem, in both private and public cloud spaces, and in support of both internal and customer-facing environments. In this role you’ll: · Work with a great team of enthusiastic network engineers. · Collaborate with other engineering teams, architects, and project management. · Build and maintain switches, routers, firewalls, and load balancers. · Administer firewalls (Palo Alto and Cisco ASA) and load balancers by receiving requests coming from R&D areas and translating into technical implementation plans. · Build and maintain WAN links using technologies such as VPN, MetroE and Express Route. · Maintain and improve upon best practices for reliability, stability, security, and performance. · Perform change, problem and incident management functions. · Write and maintain any technical documentation necessary for efficiency among teams. · Automate solutions for complex & repetitive tasks or problems. · Deploy and maintain Akamai DNS zones and delivery properties. · Maintain Azure networking components such as VNets, ExpressRoute, and Network Security Groups. · Provide escalation support, troubleshooting and resolution assistance for the platform in a 7/24 scheme, on-call rotation shared within the team. About the ideal candidate: Basic qualifications and skills: · You should have a college diploma or university degree in the field of computer science or equivalent demonstrated experience. Preferred qualifications and skills (3+ years of experience with): · Network and security engineering and support in 24/7/365 environments. · Enterprise class routers and switches (Cisco ASR, Nexus, etc.). o Protocols such as BGP, EIGRP, OSPF, and HSRP. o Features like SVI, vPC, VDC, STP/RSTP/RPVST, LACP, EtherChannel and Port-Channel. · Enterprise class firewalls (Palo Alto, Cisco ASA/Firepower, etc.). · Enterprise class load balancers and associated traffic policies (F5 LTM, Citrix ADC, A10, etc.). · Experience in Azure Networking (Network Security Group, VNETs and express route). · Basic Knowledge for Akamai (CDN, Zones and Property Manager). · Desirable knowledge in Ansible, GitHub, bitbucket. · Network management, monitoring and troubleshooting tools/software. · In-depth knowledge of the TCP/IP model and strong troubleshooting skills across all layers. · The ability to work independently while exercising good judgement. · The ability to maintain ownership and accountability across all areas of responsibility. · The ability to work with interruptions and respond appropriately to unexpected situations. · Experience with remote access technologies (SSL, IPSec VPN, RDG, etc.). Business Understanding · Understanding the impact that critical systems have on the overall business of a company. Languages · Fluent in English and Spanish required Others · Experience with enterprise public clouds, SDN, and build automation tooling is a plus. · Industry standard certifications in physical or cloud networking are also a plus. What we can offer you: Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits. Work hybrid at our Bogota office. Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow. Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe. Application process: The application process takes no longer than 10 minutes! Create your candidate profile, upload your Resume/CV and apply today! Working at Amadeus, you will find: 🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose. 🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture. 🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues. 🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment. 💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits. 🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization. 📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees. Diversity & Inclusion Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.  Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.  We are Amadeus and we make travel work better for everyone, everywhere. As part of our global team of 20,000+ passionate team members across 100+ locations, you’ll join a community united by a love for travel and technology. We’re not just shaping the future of travel; we’re using it as a force for good, enriching lives and supporting our planet. Here, you’ll be free to innovate and grow with driven colleagues. Join us on a journey where you will help us bring the world closer!