Sobre

Payment Risk & Fraud Operations Analyst creates a best-in-class buyer payment experience for Inswitch users. IT will work in the team that decides the fraud prevention strategy for each industry. The objective will be to optimize the decision of which payments we have to reject and make decisions that continues to improve the user experience, keeping in mind the chargeback targets. Job Description: What You'll Be Working On Lead strategic analysis via a data-driven approach to identify, prioritize and assess the impact of new payment channels, features, and defenses. Manage regional payment partners such as card networks, gateways, financial institutions, and fraud vendors to advance the objectives of our platform. Develop and implement the payment-fraud strategy and roadmap for all markets. Trace payment-fraud patterns to identify high-risk transactions and users, and implement mitigating strategies, tools, and rules. Collaborate with product managers, decision science, and local teams to execute payment / fraud-related system integrations, and feature and process improvements. Design, implement and govern regional payment operations to standardize and optimize processes. Work with regional payment partners to promptly identify and resolve payment failures. Implement ongoing tracking and monitoring of the performance of payment approval and fraud rates to drive continuous improvement. What You Need To Have Experience in eCommerce payment processing and fraud management is preferred is a must Experience working in customer service Knowledge of international document verification, KYC and AML/CFT procedures In-depth knowledge of CyberSource risk products. Strong investigative intuition and curiosity Detail-oriented, highly analytical, and strong project management skills Excellent communication and interpersonal skills to interact with cross-functional teams and external stakeholders Self-starter mentality with a desire to learn and adapt to a fast-paced, ambiguous environment Fluent English is a must Transnetwork is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Thank you for your interest in a career with Transnetwork! We specialize in managing international payments, focusing on remittances and payment solutions across Latin America and the United States. Acting as an interconnected network, we connect financial institutions and retailers, ensuring secure, fast, and efficient cross-border transactions. Our mission is to enhance financial accessibility, offering seamless solutions that empower individuals and businesses in the region.