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Job Title International Student Support Advisor Job Description Join Kaplan International and help shape global education. We are looking for a motivated and customer-focused professional to guide international students through their journey — from the first inquiry to successful enrolment at our pathway colleges in the UK and USA. Key Responsibilities Advise and support students and their families on study options, accommodation, and the enrolment process. Apply effective communication and sales techniques to help applicants accept their offers. Achieve and exceed enrolment and conversion targets. Collaborate with regional teams and visa advisors to ensure a smooth onboarding process. Record and maintain accurate communication details in Salesforce CRM. Requirements Bachelor’s degree or equivalent experience. Proven experience in sales or customer service, meeting team and individual goals. Strong written and verbal communication skills in English. Excellent organizational and time-management skills, with strong attention to detail. Empathetic, patient, and solution-oriented mindset. Ability to work independently and handle pressure in peak periods. Flexibility to work outside regular hours when needed. Preferred Qualifications Experience using Salesforce CRM. Background as an international student or experience in the education sector. Knowledge of UK or US visa processes. Details Location: Bogotá, Colombia - Av. 19 # 95-20, Torre Sigma Employment Type: Full-time, Employee Department: Sales / Student Support Why Kaplan International? At Kaplan, you will be part of a global organization that helps students achieve their academic and professional goals. We offer a collaborative culture, opportunities for international exposure, and the chance to grow within one of the world’s leading education companies. Location Bogotá, COL Employee Type Employee Job Functional Area Sales Kaplan lnternational is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you require any adjustments or additional support within the recruitment process, please contact us directly. Kaplan International, the international division of Kaplan Inc., encompasses a range of businesses: a dynamic English-language training provider with 40-plus schools across the globe, a range of Pathways programmes which help international students progress onto degree programs at top-ranked university partners in the U.K., U.S., and Australia, a leading higher education institution in Singapore where more than 18,000 domestic and international students study towards diplomas and degrees and a professional and vocational training operation in Australia and Asia Pacific. Application Process We have recently launched our new Workday recruitment system. Just a few tips before you start your application: Step 1: Create an Account - You only need to create this once, the first time you apply through our new system. Any subsequent applications you make can be done through your account. Step 2: Upload a CV/resume or use your Linkedin profile - Unless your Linkedin profile is very comprehensive, we would prefer a CV/resume Step 3: Checking the data - When you upload a CV/resume or apply through Linkedin our system will extract the data and populate our form. Although this function is clever, it doesn’t always get the data into the right boxes so you will need to look through and edit as needed. Step 4: Contact details - Include your contact details so we can get in touch with you Step 5: Application questions – These are just some extra details we need from you. We do require a cover letter so you may want to prepare one before starting your application. It is not possible to return to a half completed application. Your data must be submitted in one session. Step 6: Review and submit - make sure all your information is correct and then Submit and you’re finished. If you get really stuck, drop us an email to careers@kaplan.com and we’ll do our best to help! California Worker Privacy Statement