Sobre

• Position Overview

• We are seeking a highly motivated and technically astute EDI Analyst to run our daily EDI operations, new partner onboarding, and associated integration platforms. The ideal candidate will have strong hands-on experience in SAP IDoc resolution and a proven ability to independently learn, master and own new systems.

• Key Responsibilities

* New Partner Onboarding

• * Execute the technical setup for new EDI trading partners, including configuring SAP partner profiles, ports, and logical systems.
• * Coordinate with external providers (e.g., SPS Commerce) to implement and test new EDI maps (e.g., 850, 856, 810 etc.).

* SAP IDoc Analysis & Resolution

• * Perform daily monitoring and reprocessing of IDocs in SAP S/4HANA
• * Analyze IDoc segments to identify and troubleshoot data-related and configuration errors
• * Collaborate with master data teams to correct underlying data issues causing IDoc failures.

* Integration System Management

• * Take ownership, independently learning, operating, and troubleshooting connected systems, specifically Rithum, Shopify, and CommerceHub.
• * Assist in troubleshooting basic API connection failures (e.g., analyzing JSON/XML error responses) between SAP and these platforms.
• * Analyze X12 mapping issues and hand over to most appropriate party.

* Coordination & Facilitation

• * Act as the technical liaison between internal Customer Service teams and external partners (SPS Commerce) to communicate setup timelines, test results, and resolve technical errors.

• Required Qualifications

• * Minimum 1-2 years of hands-on experience in an EDI technical support role.

* Essential practical experience with SAP S/4HANA (or ECC), specifically

• * IDoc troubleshooting: Deep familiarity with transactions WE02, BD87, and WE19.
• * IDoc structure: Ability to read and understand common IDoc segments and data fields.
• * Partner setup: Working knowledge of WE20
• * Proven ability to self-teach and become a subject matter expert on new software platforms (Rithum, CommerceHub, etc.) with minimal formal training.
• * Experience working directly with 3rd party EDI providers (e.g., SPS Commerce).
• * Basic understanding of API concepts (REST, JSON, authentication keys) and experience reviewing API logs for errors.

• Preferred Skills

• * Knowledge of specific EDI standards (ANSI X12).
• * Familiarity with communication protocols like AS2 or SFTP.
• * Experience in a retail and e-commerce environment
• * Possesses a strong entrepreneurial mindset with a focus on value creation
• * Adept at optimizing internal operations and enhancing process efficiency

• Compensation Range: $53,000.00 - $80,000.00 per year contingent upon experience.

• Location: Pleasantville, NY – Hybrid (3 days in office per week) OR Remote if located more than 60 miles from our Pleasantville, NY office.